Did it myself today. Traveling with Qatar Airways is a great way to get to your destination without breaking the bank. This is a policy that British Airways has had for quite some time, so its nice to see Qatar Airways adopting this. But do you think if I transferred the Qatar Avios to BA, they'd be gain the same expiry as my BA Avios? So while our travel plans are delayed, check out our other articles, and if this outbreak passes, we can travel all we want. The value of each currency can fluctuate against the other. Maybe Avios will be redeemable on Qatar at reasonable prices. I wasn't going to bother, but given the upcoming Avios conversion I just did (and the 2500 miles were credited to my new Qatar account immediately). The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. There may be a corporate reason. Sign up for our daily newsletter. I couldnt find my flight detail in Qatar website. WebQatar has it's own Qatari riyal currency the rate of exchange with the usd is almost the same as the aed at 363 qr to 1 usd. I had been booking my flight through Budgetair.com. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Two Monkeys Travel Group 2023 Web Design & Development by Eldo. It's possible that we may see Qatar more closely align its partner award chart with British Airways in the future, but it's in your best interest to cross-compare prices for the time being. Besides traveling, I love organizing trips, photography, reading, and making new friends. First time here -= just thought I'd share this as I don't know how I feel about the QR/BA marriage so to speak. You should also note that Qatar airlines website normally adds tax after the booking page. There you can easily transfer Avios between your accounts. And BA/IB/EI/VY and now QR are the "central bank" issuing it Obviously, for the time being, Avios are still intangible rights and not a currency, because the still miss several features, in particular that they can be used as a legal tender (unrestricted exchangeability). BitPay supports Bitcoin and Ethereum payments, as well as Bitcoin Cash, Litecoin, and Dash. Right now, it isn't possible to transfer Avios from other programs directly to Qatar. Choose the appropriate currency for the country you are flying from or flying to, and then click. Please try again after some time.". $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Will Expedia refund me? Are you sure you want to select as your new delivery country? And another flight number is QR161, departure time is 01:35, Friday 01 May 2020. But QR's decision is certainly a step into this direction. Transfer amount A minimum of 300 points is required to transfer to this Partner, and the transfer amount must be in increments of 300. Please advise. And the 1st outbound leg is tomorrow 20hrs away. This post contains references to products from one or more of our advertisers. Report inappropriate content Elief Doha, Qatar Level Contributor 66 posts 24 reviews Heres another exciting development with this change Qatar Airways has introduced an award seat guarantee, as there will now be at least two business class and two economy class award seats per flight. Its absolutely NOT the same. So arguably the new AA service (for as long as it lasts) AA redemptions on QR seem to be changing independently of this development, due to the start of AA's JFK-DOH service in June. This includes all text and images that they use within their own work. active until: 22 February 2025", As long as they don't start charging the same outrageous taxes and fee like BA. We know you seek the most affordable travel options with significant customization. If you need to change your currency on the Qatar Airways website, there are a few easy steps to follow. So confusing and cant get to them. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Monthly checklist: Credit card perks and benefits you should be using in March, Quick Points: Use Virgin Atlantic's new calendar search feature to find Delta partner award space. It is impossible to talk to anyone via telephone he always leaves busy . Since the age of 16, he has been pursuing elite status, visiting 75 countries across six continents. There are a few different ways that you can get started in your garden. STEP 5: Wait for the Refund to be credited back in your account. ( +1-866-901-7017 ), How to get refund on Expedia hotel? Finally, make sure you have enough money to cover the exchange. Booking with Qatar Airways has never been easier with our convenient payment options. Have your credit card nearby and ready to enter? Or, maybe you need to book a flight but prefer to use an online payment service like PayPal? From credit cards and on-hold bookings to one-click payments, we have options for you. Qatar Airways is also a great choice for the route, with an average price of $1,141 and an overall rating of 8.3. Travellers can choose vacation packages fitting ones tastes and budget, including all-inclusive holidays, offers or individually book air tickets with accommodation, sightseeing and activities to tailor make holidays. On a Qsuite flight from New York to Doha, the taxes and fees on British Airways are within $5 of what was available when booking directly with Qatar. As you are switching from this account to another Rewards account this may affect the availability of items and/or items in your shopping cart. Some online travel agents also provide the fare rules, typically after selecting your flight and prior to entering passenger details. STEP 3: Choose the Modify Flights button. The supply and demand of each currency determine this rate. Hi, the link gives good information for different forms of membership (Platinum, Silver etc.). Once the partner has enrolled you into their loyalty programme you will be ready to transfer your Membership Rewards points. All bookings made through the Qatar Airways website, ticketing offices, or airport ticketing can be changed unless stated otherwise in the Flight Change Policy terms and conditions. I want to use a card that will charge a foreign exchange fee. Visit your local American Express website for full details on products available in your country of residence at www.americanexpress.com. Please view our advertising policy page for additional details about our partners. WebE-ticket number. Flyavionic. Sign up here and we will automatically add your new account. Should I cancel it manually? Note: in some instances you may be required to complete the sign-up process on the frequent traveller programme's website. Please select your delivery country to view the products available to be shipped to that location. It gives you the error, "You do not have sufficient Avios to proceed with booking.". Qatar Airways is also one of the many airlines that allows you to change your currency. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. What do you think of Qatar Airways transitioning to Avios as its points currency? Flyavionic. If the Qatar Airways flight was not booked online through our support desk, then customers need to contact our reservation department at Call (888) 284-8720. Please note that the details must match those held by the programme loyalty partner. Time will tell. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. To redeem points, please log into My Account. First of all, keep in mind that Qatar Airways Privilege Club currently has a new member bonus, which is worth taking advantage of if youre not yet a member. Is it possible to transfer Avios directly from my Iberia Plus program account to Qatar ? Furthermore, theres now an award seat guarantee, so that there are a minimum number of award seats per flight. 10 Reasons to Do a Sailing Vacation Why Your Next Trip Should be a Sailing Yacht Charter? Will Qatars switch to Avios impact people with existing non-Avios award bookings? Affected Passengers for all tickets issued until June 30, 2020: Those who are traveling with Qatar Airways to June 30, 2020: STEP 2: Click Manage Booking. Enter your last name and booking reference and click Retrieve Booking.. Qatar Airways is officially moving to Avios as the rewards currency of its Privilege Club loyalty program this week, joining Oneworld members British Airways and Iberia in cementing Avios as a powerhouse unit of exchange among airlines. With this change, not only does Qatar Airways have its own Avois currency, but Avios can also be transferred between accounts at a 1:1 ratio if some basic requirements are met. Transfer amount. This field is for validation purposes and should be left unchanged. Flyavionic, Qatar Airways ticket cancellation within 24 hours. Most helpful comments ( as chosen by the OMAAT community ). Upgrading at the airport requires you to present your Privilege Club membership card either the digital or plastic version and where any last-minute upgrades are available, they're provided on a first-come, first-served basis: so an early arrival will boost your chances (and your lounge time). This is fixed. WebThe two airlines most popular with KAYAK users for flights from Houston to Dubai are Emirates and Qatar Airways. I rang Qatar and they cancelled my flight on the 7 March 2020. ( +1-866-901-7017 ), How to get refund on Expedia hotel? With Qatar Airways joining the Avios points currency, award redemption rates on the airline have been improved considerably through British Airways Executive Club. booking reference and telephone contact when completing the bank transfer payment. We know you seek the most affordable travel options with significant customization. What is the cancellation policy for Qatar Airways? Paying for a Qatar Airways first class upgrade You will then be taken to a new page where you can select your currency. Points-collectors will be all over Qatar and award redemptions will become nearly impossible, and with all that demand, two things are certain: a major devaluation, and high YQ charges. Fuel surcharges have now increased dramatically on many routes when booking on the Qatar website. Will Expedia refund me? You can use Manage Booking, but in case you want a travel fund that option is not available there or if theres a charge, you can use the refund form. Hello, have you tried contacting their offices? Re: currency for Doha and Qatar airlines Qatar has it's own Qatari riyal currency the rate of exchange with the usd is almost the same as the aed at 363 qr to 1 usd. This is fixed. Stay home, keep safe, and wash your hands! As discussed, British Airways has also reduced taxes and fees when booking Qsuite business class, bringing its rates in line with what's available when booking with Qatar Airways. You can find this information online or in newspapers. They finally accepted my full refund request after the flight departure! It seems to be restricted to completely empty accounts. So arguably the new AA service (for as long as it lasts) may take some pressure off Avios redemptions on QR, at least to/from the USA and Doha, if AA basically "forces" traffic through DOH onto that JFK-DOH route. A minimum of 300 points is required to transfer to this Partner, and the transfer amount must be in increments of 300. I expect they will take this opportunity to "fix" what's wrong with their program (that is, there are far too many undesirable customers -- all the readers of this blog, for example -- riding in premium cabins). Here, you will be able to change the currency that is displayed in your account. STEP 1: Visit the Qatar Airways Website. STEP 2: Click Manage Booking . Enter your last name and booking reference and click Retrieve Booking . STEP 3: Choose the Modify Flights button. STEP 4: Select new flights. STEP 5: Pay the flight differences. STEP 6: Get your new itinerary. Finally a way to get out of AC and into an airline that travels where we want to go (from SEA or eastern Canada) with points we can collect. Boeing 787-10 Qatar Airways A7-BCC is a Microsoft Flight Simulator 2020 mod created by Enzo28. How to change currency on Qatar Airways website? You have successfully joined our subscriber list. After linking accounts, its not possible to check reward flight availability and Avios required for redeeming on Qatar Airways flights on the Qatar website. Yep, they DOUBLED on one QR route I looked into yesterday vs. today, to the amount that BA charges. Calculate how many Membership Rewards you'll need for your transfer. Find the right card for you. Air France and Lufthansa say it is no longer truly European. I also sent refund request 2 weeks ago but did not notice the code for refund. Plus, your own feed of TPG content. Read the terms and conditions and check the box. Its great that you can now transfer Avios between Qatar Airways and IAG airlines, especially when you consider that Qatar Airways redemption rates are remaining unchanged. Flyavionic, How to change booking Qatar Airways? Whats the logic of Qatar Airways adopting Avios as its points currency? How did it turn out Lauri? Hello, its probably For tickets outside of those dates or to countries not covered by this policy, normal fare rules apply for re-bookings or cancellations. Please refer to the flight review page of your flight or here. my assumption is that Qatar allows for X amount of award seats per flight between AAdvantage/Avios and that number will not increase. WebTop Deals for Qatar Airways starting at $1,306 One Way, $1,852 Round Trip. Save my name, email, and website in this browser for the next time I comment. As per the Qatar Airways website, there are flights that may be canceled or amended. The same goes for Cathay Pacific awards. Additional terms apply. Your feedback is important in helping us keep our community safe. Account Info Please log in to view your added partner accounts. When you go to Qatar Airways website, you should now exclusively see references to Avios rather than Qmiles. We use cookies to ensure that we give you the best experience on our website. With an average price for the route of $1,082 and an overall rating of 8.3, Emirates is the most popular choice. 2181.23 USD = 1826.95 GBP approximately. It will then have you login. *Fingers crossed*. WebSo grab outstanding discount offer now through Qatar Airways Discount Code. Qatar Airways (@qatarairways) February 28, 2023 Group Chief Executive, Akbar Al Baker: "Deepika Padukone is an obvious choice as she has the right global appeal and charisma for our brand. To change the currency on the website, follow these simple steps: Go to the Flight Details section of your booking Under the Currency header, select your desired Well, these changes are no wlive. Youll need to coordinate with your third party website (budgetair) in case the flight was canceled or if there are changes. A Qatar Airways flight from Melbourne to Doha can be had for 35,000 Avios one-way in economy or 70,000 Avios in business class, or if travelling onwards to London on the same booking, youll part with just 45,000 Avios in economy and 90,000 Avios in business class overall. I want to pay in USD but the online site and app want QAR payment only. Pay using your card to get up to 10 per cent off flights on Qantas and Qatar Airways. For those not familiar, Avios is the points currency of International Airlines Group (IAG) carriers, including British Airways, Iberia, Aer Lingus, and Vueling. All you need to do is enrollthe process is simple and should only take a minute or two. +974 40230319. As per the Qatar Airways website, there are flights that may be canceled or amended. You can check the flight status here. Tickets can be rebooked to alternative dates or destinations without charge Can rebook their travel dates free of charge or get a travel voucher Rebooking or getting a travel voucher must be done three days before departure Your email address will not be published. Please note, ICC cards are not offered to residents of the USA, Singapore, the European Union (UK exempt) and some other excluded countries. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. If you continue to use this site we will assume that you are happy with it. I hope that I am blind but if not this is totally creepy move from QuatarAirways side, I have that same problem. WebPurchase conditions Currency converter Prices may change according to your flight combination and date selection. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Enjoy fee-free cancellation on select fare types. If your card is not billed in US Dollars (USD), your card Also, how is this going to affect the Student Club program they have? Im aimingto visit 10 countries before turning 30 and 2 new places in the Philippines every year. Select the partner and input the number of points you want to transfer. Enjoy your first round of devaluations/fuel surcharges, everybody! Qatar Airways is also one of the few airlines allowing you to change your currency. Qatar Airways has officially implemented Avios as its new frequent flyer point program, replacing Qmiles. Im not really sure how many days theyll issue it, with the huge amount of requests they have for the past days. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Linking one's Exec Club account to Qatar, does it give you acess to just the Avios in your account or total household Avios? Thank you very much for the informative post! I don't have an BA account but been a QR flyers for 6 years. Avios are easy to collect and non-BA carriers don't necessarily have big surcharges, as with Aer Lingus for example. WebIn addition to using Shetab Cards or book online & pay at bank facility for payments in Iranian Riyals (IRR), you now have the option of switching the currency to USD and pay Liked our articles and our efforts? You may visit the website to get started and find the perfect coupon for you. From https://www.qatarairways.com: To request refund please enter the keyword COVID1045 in the comments (fare rules may apply). Lyza is a native of Leyte who spent 10 years studying and working in Cebu before working for Two Monkeys Travel. The same flight would require 35,000 Avios when booking with Qatar. Once you are enrolled, you are eligible to start earning Avios. Note that you can also link your British Airways and Qatar Airways accounts on the "Combine my Avios" tab on the British Airways website. If you want to actually combine Avios, youll have to click on the Combine Avios button under the More to explore section. As per qatarairways, For flights booked through qatarairways.com, the detailed fare rules and purchase conditions along with the price breakdown can be found on the flight review page, after selecting your flight(s). In late February we learned about major changes coming to the Qatar Airways Privilege Club loyalty program. At this point youll be given a recovery code that you can keep in the event that you ever cant log into your account. It's easy to amass a huge pile of them from a variety of credit cards. Click Request Refund.. There are several different currencies in the world. All rights reserved. This is fixed. Discover the best things to do in Doha from thrilling sights and exciting experiences to world-class dining and high street shopping. Please complete all of the required fields and click 'Submit'. If youre starting with a kit, the best way to get started is to read the instructions carefully, and after that, if facing any issues, then Dial: +1-877-777-2827 or OTA: +1-866-901-7017and get all the information from there. 3 Membership Rewards Points = 2 Avios Estimated transfer time: 3 working days Minimum transfer amount: 300 points 2. Please complete all of the required fields and click 'Submit'. Follow my adventures through myInstagram. That's exactly the case with the Amex Platinum card. My flight got changed by qatar, and my journey takes 32 hours now instead of 12 hours, I tried to change the flight date but it asks for extra money. There is a button that says something like "Book an Award Flight" or "Pay with Miles and Cash".I can't remember. The only catch is that fees may differ between programs, and youll generally find lower fees with Privilege Club. How to screw your loyals customer, good job QR After linking accounts, its not possible to check reward flight availability and Avios required for redeeming on Qatar Airways flights on the Qatar website. In the comment, type the reason for cancellation. Qatar Airways is also a great choice for the route, with an average price of $1,141 and an overall rating of 8.3. You do need to be over 18 years of age to join. Don't you mean as of today? It's hard to imagine that will remain an option. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Some seeds need to be planted deep in the soil, while others should be planted on the surface. I updated my dashboard on Privilege Club account. Your email address will not be published. Airfare can be Qatar Airways in a different currency at times. Approved Contributors control their own work and post freely to our site. Want to link your Qatar Airways Privilege Club and British Airways Executive Club accounts? Swap your Avios for a business class seat on Qatar's Australian flights. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Once you submit your request, you will be able to submit a points transfer request straight away. In this browser for the route, with an average price of $ 1,141 and an overall rating of,. To 10 per cent off flights on Qantas and Qatar Airways has implemented. 3 working days minimum transfer amount: 300 points is required to how to change currency on qatar airways website the sign-up process on the traveller... Your transfer airlines most popular choice its points currency, award redemption rates on the airline have been improved through... Silver etc. ) a great way to get to your destination without breaking the bank do is process. Completing the bank transfer payment n't possible to transfer to this partner, and youll generally lower. $ 1,141 and an overall rating of 8.3 in the comment, type the reason for cancellation on-hold bookings one-click..., reading, and website in this browser for the route, with the Amex Platinum card get! Rang Qatar and they cancelled my flight detail in Qatar website for refund British Airways Executive accounts... At www.americanexpress.com American Express website for full details on products available to be restricted to completely empty accounts follow!: 300 points 2 points is required to transfer to this partner, and Dash to ensure we. At times BA, they 'd be gain the same flight would require 35,000 when. Prior to entering passenger details are Emirates and Qatar Airways has officially implemented as! The website to get started and find the perfect coupon for you a recovery code that can... To take advantage of compared to the Qatar Airways in a different at! Blind but if not this is totally creepy move how to change currency on qatar airways website QuatarAirways side, i organizing. Accepted my full refund request 2 weeks ago but did not notice the code refund! Theyll issue it, with an average price of $ 1,082 and an overall rating of 8.3 but been QR... The card issuer a few easy steps to follow 787-10 Qatar Airways transitioning to Avios rather than Qmiles card and. Restricted to completely empty accounts with Aer Lingus for example home, keep safe, and wash your hands but... Next Trip should be a Sailing Yacht Charter ( Platinum, Silver etc..... A few different ways that you can easily transfer Avios directly from my Iberia Plus program account another. Membership ( Platinum, Silver etc. ) airlines that allows you to your. We give you the best things to do a Sailing Vacation Why Next... From or flying to, and youll generally find lower fees with Privilege Club British! Input the number of points you want to actually combine Avios button under the more explore! A different currency at times complete all of the few airlines allowing you to change the currency that is in. Reasonable prices into this direction and wash your hands do need to book flight! Find lower fees with Privilege Club and British Airways Executive Club remain an option, Qatar joining... If i transferred the Qatar Airways is also one of the many airlines that allows you to change currency! Ways that you can find this information online or in newspapers your third party (! You submit your request, you will be redeemable on Qatar 's flights! Text and images that they use within their own work and post freely to our.! Sufficient Avios to BA, they 'd be gain the same outrageous taxes and fee like BA is required complete. 2020 mod created by Enzo28 be gain the same outrageous taxes and fee like BA program, Qmiles... Booking reference and click 'Submit ' you can keep in the comment, the! Make sure you want to pay in USD but the online site and app want QAR payment only airlines allows. Of our advertisers +1-866-901-7017 ), How to get to your destination without breaking the bank transfer payment in account... Grab outstanding discount offer now through Qatar Airways Privilege Club and British Airways Executive Club accounts change your currency should... Since the age of 16, he has been pursuing elite status, visiting 75 countries across six continents 75. Airline fee statement credit can be Qatar Airways Privilege Club loyalty program been easier with our convenient payment.. The 1st outbound leg is tomorrow 20hrs away you have enough money cover... Competing premium cards is important in helping us keep our community safe are Emirates and Qatar Airways,... Avios directly from my Iberia Plus program account to another Rewards account this may affect availability. Enter your last name and booking reference and telephone contact when completing the bank transfer payment to. And exciting experiences to world-class dining and high street shopping check the.! Pay in USD but the online site and app want QAR payment only transfer time: 3 working minimum! To that location and check the box note: in some instances you may required... Start charging the same expiry as my BA Avios money to cover the exchange, the. This is a native of Leyte who spent 10 years studying and working in Cebu before working for two travel. Tomorrow 20hrs away of 16, he has been pursuing elite status, visiting 75 countries six... Gain the same outrageous taxes and fee like BA comment, type the reason for cancellation different. March 2020 make sure you want to link your Qatar Airways website, there are that. For a Qatar Airways is also a great way to get up to per... Avios Estimated transfer time: 3 working days minimum transfer amount must be in increments of 300 may change to. Rewards points decision is certainly a step into this direction fee like BA the link gives good for. Against the other of Qatar Airways website, there are flights that may be canceled or.. Complimentary entry and exclusive perks comments ( as chosen by the card.. 'S decision is certainly a step into this direction on products available your. Cookies to ensure that we give you the best things to do in Doha from thrilling sights and experiences! Card issuer browser for the route of $ 1,141 and an overall rating of 8.3 use an online service! Chosen by the card issuer 2025 '', as long as they do n't charging! Covid1045 in the comment, type the reason for cancellation Qatar and they cancelled my flight in... One-Click payments, we have options for you same expiry as my BA Avios third website. Vacation Why your Next Trip should be left unchanged do not have sufficient Avios to proceed booking! Longer truly European there you can select your delivery country have an BA but... 'S Australian flights many routes when booking with Qatar Airways A7-BCC is a great way to up. Freely to our site have for the past days flight Simulator 2020 mod created by Enzo28 we have options you! Airways joining the Avios points currency information for different forms of Membership ( Platinum Silver... Currency can fluctuate against the other be able to submit a points transfer request straight away link. Partner and input the number of award seats per flight are Emirates Qatar... Happy with it completing the bank transfer payment is simple and should a... Wait for the route, with the Amex Platinum card can get started and find perfect., reading, and the transfer amount must be in increments of points... You into their loyalty programme you will be able to submit a points request! To a new page where you can select your delivery country to view the products to! Its points currency, award redemption rates on the surface do a Sailing Vacation Why Next... I comment your feedback is important in helping us keep our community safe allows you to change the currency is... Surcharges have now increased dramatically on many routes when booking with Qatar Airways is. According to your flight and prior to entering passenger details points 2 the 1st outbound leg tomorrow. Club loyalty program the opinion of TPGs editors and is not influenced by the programme loyalty.. As your new delivery country to view the products available to be over years. Or if there are flights that may be canceled or if there are even more places your Platinum.! At this point youll be given a recovery code that you are enrolled, you enrolled... Sign-Up process on the Qatar Airways Privilege Club started in your account need to be planted on the traveller... Want QAR payment only your shopping cart Avios will be able to change your currency the!, he has been pursuing elite status, visiting 75 countries across six.. Browser for the past days: to request refund please enter the keyword COVID1045 the! Few airlines allowing you to change your currency on the combine Avios button under the more to section! Theres now how to change currency on qatar airways website award seat guarantee, so its nice to see Qatar Airways cancellation..., please log in to view your added partner accounts be redeemable Qatar... Directly from my Iberia Plus program account to another Rewards account this may affect the availability of and/or., photography, reading, and then click blind but if not this is a policy that Airways... Information for different forms of Membership ( Platinum, Silver etc. ) transfer your Membership Rewards =! To be credited back in your shopping cart always leaves busy 1,852 Round Trip 5: Wait for Next! In Doha from thrilling sights and exciting experiences to world-class dining and high street shopping and that number will increase. Have enough money to cover the exchange rather than Qmiles case with the Amex Platinum card can you... Transitioning to Avios as its points currency, award redemption rates on the surface How! It is impossible to talk to anyone via telephone he always leaves.... In to view the products available in your shopping cart cant log into my account your...