Great Resort! We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able . I hope he can improve the service as it is a nice place. You won't go wrong as you should not be nit picking. Really. Fitness Instructor, Gym, Health Fitness. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. She has also sounded the call for Jamaica to be ready for the surge of travel expected. Lunch time options are pretty limited and there was no more than two options in the evening. ****Beautiful resort. The second drawback is that the water never gets deep within the buoys set up by the hotel. First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. My room had to be changed and it took six calls to the desk to get through, so I missed a meeting. Theres a lot better in Jamaica than this! All hands need to be in deck now to get our citizens vaccinated with continued efforts to respect and follow the protocols to reduce our positivity rate. Claim your listing for free to respond to reviews, update your profile and much more. I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. If you dont, they dont seem to give you the same service, and rightly so.We did tip the staff in US$ and this did seem the norm, which we didnt mind at all. The food was amazing, eating in a different restaurant every night, with no issues. General Manager. Buffet had food replenishment issues. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. Does Ocean Coral Spring Resort have airport transportation? There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. Both countries are two of Jamaicas most important source markets. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. The resort is beautiful and well laid out. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. I could go on all day about how amazing our stay was, and would highly recommend any family to stay here. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . They decorated my room for my birthday and the day before checkout. Youd sign for them. The ocean was the most beautiful Ive ever seen. Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. A member of the RJRGLEANER Communications Group. Would the resort be my first choice? We had a 2-queen with pullout couch. Theyre one of the few hotels that have awarded us as travel agents. Burger King - Restaurant General Manager Job Description. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. on three occasions someone on upper floors overfilled their outside tubs and the water would cascade down to the lower floors making the tiles slippery and dangerous to walk on. Even checking out can be a bit crazy and make sure you get put on the correct shuttle. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. We regret to know we were unable to meet your expectations during your stay. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Whomever laid the floors did not do a clean job and lot of the areas still had mud grout that wasn't cleaned. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Thank you again to the blue team and all the staff for our amazing holiday!! The rooms are very spacious. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Ocean Coral Spring Resort: The Worst Birthday Trip!! Shout out to the Ent. There was a line behind me. The food was amazing, I didn't have a bad meal but the service was real slow. Very convenient for all involved. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. Review tags are currently only available for English language reviews. Keneve at the front desk was amazing and our bell man Shaun was wonderful. A member of the RJRGLEANER Communications Group. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. Quieter rooms are closer to the beach. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Enjoy a true gourmet experience at the Ocean Coral Spring. Reservations (parks and facilities) Library and Recreation Services. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. You can see our list of hotels and destinations by clicking on the icon on the right. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. Hand sanitizer is everywhere and you are encouraged to use it. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. Nonetheless, we sincerely apologize for any inconvenience caused regarding this. That meant the world to me. The buffet was good. very nice people, good variety food, huge pool, clean rooms and beds, lots of restaurant but have different opening times, and huge buffet in family section hotel, very good ice cream too. The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. Own or manage this property? General Manager. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Miami, FL - February 28, 2023 - Neiman Marcus Coral Gables and Elias Synalovski, Vice President/General Manager welcomed Veronica Miele Beard and Veronica Swanson Beard, Co-Founders of Veronica Beard along with Capusine De Wulf Gooding, Co-Founder of Juliska to celebrate the collaboration of the "Bohemian Vine" tabletop collection. Moreover, we are pleased you loved the phenomenal job that the Priority/Privilege members staff extended. hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. They have a little work to do. Food was decent at most spots including the jerk shack and snack bar. more. The water would not go above your waist. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. It was easy to find verse the previous reviews stating otherwise . Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! The team looks forward to welcoming you back to another memorable experience. We are happy to learn your birthday trip was a delight. The staff here work extremely hard to make sure everything is done wel and thT you are happy. 10/10 would return.More, Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. And to Sashorn keep doing the amazing job you are doing people will know about you if you dont change. Dear Lovelylady226, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. years. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. Management. Employees were top notch! Most workers (except the restaurants) that I can in contact with were very kind. This evening is just an expression of our thanks. Reserve and pay in Cash or Credit Card on Arrival. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. Room types may vary. A small little detail, but one that didnt go un-noticed. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. These kinds of feedback encourage us to continue working and improving in our services. Yes, Ocean Coral Spring Resort offers airport transportation for guests. Payments made by partners impact the order of prices displayed. A few days before I left there were no facial tissues in any of the rooms. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Achieve personal / store sales goals and service objectives. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The staff is great and very polite. The food was plentiful and good. One of the best hotel I ever been to I was very pleased. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Taxes and fees that are shown are estimates only. The food at the restaurants was average. We got a standard room and we were not a part of the Privilege Club. The blue team were outstanding!! Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. Zowaldo, Bro. I had the best time! We recommend calling ahead to confirm details. Bryan and Kino put a smile on our faces daily. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. Staff: The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Very impressive. The beach itself is somewhat small, but by no means crowded. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). Top room amenities include air conditioning, a flat screen TV, and a desk. My only con is the beach. What are some of the property amenities at Ocean Coral Spring Resort? The Italian restaurant is great but the American BBQ is basic at best. Bryan and Kino put a smile on our faces daily. We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. We did very well in 2021 because of their support, because they went out during the pandemic and they sold and promoted our business, and were so grateful, she related. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. So you basically have to leave the pool to go wait in line and hope you get a slot for that evening. Were glad that theyre enjoying the evening with us.. They were great!! It is 3 lounge chairs deep (if that makes sense) and stretches a hundred yards or so (this does not include the Privilege Club beach). I would go in with a mindset knowing the shortcomings. The concierge and baggage were so kind and accommodating that it almost made up for the slow service. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Room: If they fill up, you can wait in line all over again tomorrow. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. If you showed up past 8:30am, however, most were gone and not replenished. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). As the race for vacation destinations heats up, several Jamaican hoteliers and tour operators have joined the countrys tourism minister, Edmund Bartlett, in looking on with cautious optimism as the islands tourist arrivals point towards a rebound. The safe also had an issue that was fixed in hour. When we checked in, we needed linens for the pull out couch and housekeeping was there within 10 minutes. - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. The maid service was hit and miss when the regular Natasha was not working. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review. My girls have experienced the most perfect first family holiday, so we thank you for that. Everyone was so nice and accommodating. . 10494 West Sample Road, Coral Springs, FL 33065. The ocean was the most beautiful Ive ever seen. Yes, free parking is available to guests. Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. The Ocean Coral Spring offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. 7/4/2022. GRATEFUL FOR the business brought to their properties in trying, COVID-shackled times, new resorts Ocean Coral Spring and Ocean Eden Bay under the global hotel chain umbrella, Ocean by H10 Hotels recently expressed appreciation to local travel agents at a dinner awards on its spacious property, nestled by the seaside in Trelawnys Coral Spring Gardens. House keeping cleaned our room every day without fail, changing the sheets, fresh towels, mopping the floor and antibacterial spray everywhere. Not great, but good. Must see the Micheal Jackson show..Best performance ever and dances are exactly like. Almost every public washroom door had a broken lock. The Full Time position. Very fun for families and children! So there is no consistency. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. You cant book it for another day. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The beach is nice but small so if you like to go for long walks on the beach, this isnt the place. Throughout the complex they were running out of supplies (milk and sugar in the cafe). Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Ocean Coral Spring/Eden Bay is looking to fill the vacancy of Bar Supervisor. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis BIG UP. Im definately coming back. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. The main pool is chilly but again, you get used to it. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. There is also very strong indication from the rest of Europe for airlift activity, but this is all predicated on what Jamaica does in relation to its spike in COVID-19, and the vaccination of its people, the tourism minister acknowledged. DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. Justyn Jones, general manager of Azul Beach Resort. Or the privilege ones that abuse the reservation systems. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. Bro. Coral Springs, FL. S - Z. The resort is beautiful the rooms really have the islan vibe. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. By the summer, Jones expects a soft rebound. Teenclub room with video games available. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. It would come down to factors on price (OCS had great deals when we booked) and other availability. My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. We are happy to learn your birthday trip was a delight. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. And many more advantages enjoy them all! Stay was great, Sashorn and Kadian were very attentive. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. I was there for a conference and am still considering if I would go back on my own time. Best Private Van Service. Only the Japanese restaurant requires a reservation. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. Our room was spacious and so was the balcony. If you have kids, there is a kid club and a really nice water park. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. DearKadine P, Thank you for your recent stay. Hopefully in March when we return with the kids the service will be much better. The couch was opened the entire time, and we never felt crowded. In your search options you have set up a booking with children. It was an amazing experience, one we will never forget! Provide GAS3 selling experience for DIY and professional customers. Burger King has always done things differently, both in and out of our restaurants. Food: Sav mayor wants local fire dept to approve all building plans, Lewisville High strengthens earthquake preparedness , Study on alcohol links to NCDs aimed at cutting healthcare costs, Tufton, Sykes: Circuit Court has outlived its usefulness, Trevelyan apology a clarion call Gill, Earth Today | Regenerative farming can help communities rebuild after climate disasters, Earth Today | CANARI launches knowledge platform, financial product to support local green-blue businesses, Corporate Hands | Grace hosts playdate at St Joseph Infant School, Kiwanis Clubs commend SSP Josephs, Westmoreland Police Division, Corporate Hands | STEM students receive scholarships from New Fortress Energy, Digital Archives: Online editions 2006-Now. Reservations ( parks and facilities ) Library and Recreation Services destinations by clicking on beach! Booking with children mopping the floor and antibacterial spray everywhere ( OCS had great deals for Parish! 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